In addition, according to many complaints, Instagram’s feature has been broken for some time and they’re not able to get any help through technical support channels.Īfter attempting to click the feature from their “Edit Profile” section, users say they’re directed to their feed on Instagram’s homepage, but their account remained active. In Instagram’s case, you’re able to disable your account once a week, but the problems being reported are not from people who are trying to switch off their account more often than that – the feature just isn’t working at all, they’re saying. There are a number of other personal reasons why people take breaks, too. People also disable their accounts when they need to focus on something important – like a big project at work or exams at school, for example. Plus, the feature can aid when there are privacy concerns of some kind, such as when someone is a victim of cyberbullying or cyberstalking and needs to get off the service for a while. In some cases, it’s a first step for those considering a full account deletion – an experiment to see if it’s worth giving up the app entirely. Many people use features like this when taking short social media breaks, as a disabled account can help you avoid the temptation of launching the app or wasting time browsing the feed. The option to disable is only available when you log in via a mobile browser or computer – it’s not a setting you can reach through Instagram’s native mobile app, to be clear.
The bug has been spotted in the wild since at least February, and is the subject of a number of complaints across social media, including Reddit, Quora, and Twitter since that time.Īs Instagram’s own Help documentation explains, the account disabling feature will temporarily hide your profile, photos, comments and likes until you choose to reactivate your account by logging back in. A number of Instagram users have found they’re no longer able to temporarily disable their accounts – a feature, similar to Facebook’s, that allows you to take a break from the social network for a period of time, but stops short of a full account deletion.
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